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Orders & Payments
How do I place an order on maisoncrivelli.com?
Select your olfactory discovery and desired size. Click “Add to cart.”. Once ready, click the basket icon at the top right and select “Check out.”. Log into your account or fill in the requested details. Choose your payment method. Review your order
Which payment methods are accepted?
Visa. MasterCard. American Express. All transactions are encrypted for your security.
Can I amend or cancel my order after placing it?
Once an order is confirmed and preparation has begun, it cannot be modified. In certain cases, cancellation may be possible before shipment. Please contact our client service team promptly at [email protected]. If cancellation isn’t possible,
Will I receive an order confirmation email?
Yes. As soon as your order is validated, you’ll receive an email with:. Your order number,. A detailed summary of your items,. A tracking link (once shipped).