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Maison Crivelli

<h3 data-start="1045" data-end="1110" style=" text-decoration: none;" id="isPasted">Can I amend or cancel my order after placing it?</h3><ul data-start="1111" data-end="1426" style=" text-decoration: none;"><li data-start="1111" data-end="1195">Once an order is confirmed and preparation has begun, it cannot be modified.</li><li data-start="1196" data-end="1312">In certain cases, cancellation may be possible before shipment. Please contact our client service team promptly at eshop@maisoncrivelli.com</li><li data-start="1313" data-end="1426">If cancellation isn&#x2019;t possible, you may return the order after receipt, in accordance with our return policy.</li></ul>

Once an order is confirmed and preparation has begun, it cannot be modified. In certain cases, cancellation may be possible before shipment. Please contact our client service team promptly at eshop@maisoncrivelli.com. If cancellation isn’t possible,

Can I amend or cancel my order after placing it?

Orders & Payments

How should I store my perfume to maintain its quality?

What ingredients are used in Maison Crivelli fragrances?

Are Maison Crivelli fragrances vegan and cruelty-free?

Are Maison Crivelli fragrances unisex?

What is the best way to apply perfume?

Are Maison Crivelli products hypoallergenic?

Products

How do I place an order on maisoncrivelli.com?

Which payment methods are accepted?

Will I receive an order confirmation email?

How long will my order take to arrive?

Which countries do you deliver to?

Are shipping fees and duties applied?

Which carriers do you use?

How is my order packaged?

Can I track my order?

What if my order is delayed?

What should I do upon receiving my order?

Shipping & Delivery

What is your return policy?

Can I return or exchange an opened fragrance?

How do I initiate a return?

How long does it take to process a refund?

Do you accept international returns?

Returns & Exchanges

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How do I use a gift code for a full-size perfume?

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Do you offer gift wrapping or personalized messages?

Do you offer engraving or personalization services?

Do you offer samples or Discovery Sets?

What should I do if complimentary samples did not appear in my order?

Are gift codes combinable with other promotions?

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Can I amend or cancel my order after placing it?Updated 3 months ago

Can I amend or cancel my order after placing it?