What should I do upon receiving my order?Updated 3 months ago

What should I do upon receiving my order?
Upon the arrival of your fragrance, we invite you to savor the moment and take a careful look at your package. It is the client’s responsibility to:

• Inspect the condition of the parcel upon receipt and refuse if damaged ;

• Verify that the products received match your order ;

• Report immediately any discrepancy or error.

This ensures that every note of your Maison Crivelli experience begins perfectly, from the first unwrapping to the first breath of your fragrance.