What is your return policy?Updated 3 months ago

What is your return policy?
You have 14 days from the delivery date to return an item purchased on maisoncrivelli.com. Each Maison Crivelli fragrance is crafted with care; to ensure a smooth return, the product must remain intact and unopened.

Conditions:

• Products must be unopened, in their original packaging, with all accessories.

• Returns should include any complimentary samples included with the order.

• Delivery fees are non-refundable; return shipping costs are the responsibility of the client.

Refunds are processed via the original payment method once the return is validated. Timeline: up to 14 business daysfor processing, then 3–5 business days for funds to appear in your account.